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Frequently Asked Questions
Every product page includes a detailed Size Guide with measurements for each style. If you are between sizes or unsure how a kaftan or kurta set will sit, write to us on WhatsApp with your measurements and we will help you choose.
Within India, shipping is free. Free-size pieces arrive within 7 days of your order, and pieces made in your size arrive within 14 days. International orders ship via FedEx or UPS and arrive within 14 days. Pieces that are made to order are shipped once made, and delivery timelines are confirmed with you directly. Full details are on our Shipping Policy page.
Yes, we ship worldwide. International shipping charges are paid at checkout, and any customs duties or taxes are set by your destination country and paid on delivery. Please note that international orders are final sale and cannot be returned or refunded.
Each piece is inspected before it leaves our studio. We accept a return or exchange only if an item arrives damaged or incomplete due to a shipping error. We do not offer refunds; in these cases, we offer an exchange for the same piece. Full terms are on our Refund Policy page, or write to us directly at mayurachandrakumar@gmail.com.
Our fabrics carry hand block prints, natural dyes, and hand embroidery, so we recommend dry cleaning only. Store each piece folded in a breathable cloth bag, away from direct sunlight, to protect the colour and handwork over time.
Every saree, kaftan, and kurta set passes through the hands of artisans working in ajrakh, bandhej, chikankari, patola, and other traditional Indian crafts. Because each length of fabric is block printed, tie dyed, or embroidered by hand, small variations in placement and shade are part of the piece, not a flaw. You can explore the techniques behind each collection here.